FeaturesWhat Rumore does
You get the mechanics, not the pitch: what happens after you connect something, which platforms you can connect today, and where a platform will not let software do the work for you.
Review management in Rumore pulls the reviews from every source you connect into a single feed with one live rating, drafts a reply to each one in the language it was written in, and holds that reply until you approve it. A negative review is flagged the moment it lands, never hidden and never filtered out.
A Review Request is the message asking a customer to leave a review. Rumore sends it automatically when an appointment ends, over WhatsApp, SMS or email, written in the customer's own language. Walk-in businesses use a printed QR poster instead. Every customer is asked, not only the ones you expect to be pleased.
The unified inbox puts WhatsApp, Instagram DMs, Facebook Messenger, email and your website chat widget into a single thread list. A conversation carries the same contact history whichever channel it arrived on, and a reply written in Rumore goes back out on the channel the customer actually used.
The AI Employee is the part of Rumore that does the writing. It answers customers from your Location Profile, drafts review replies and social posts, and speaks whatever language it was written to in. Each capability has its own dial: some it handles alone, and the ones that carry consequences it drafts and leaves for you.
Listing management keeps the facts about your business the same everywhere. Rumore compares each connected platform against your Location Profile and flags any name, phone number, address or opening hours that has drifted. Name, phone and hours it corrects for you. An address is yours to change, because an address edit can put a listing back into verification.
Rumore writes your social posts in your business's voice, on a schedule you set, for Facebook and Instagram. Nothing publishes until you approve it unless you deliberately turn that off. Comments on your posts land in a queue on the same screen, with a reply drafted, so a question under a photo does not sit there for a week.